Great customer service!
The first thing I want to say is Thank You Metro Volkswagen when I came in a couple of days ago it was nearly almost 9:00 and Jonathan came out After hours and helped me he found me the car I wanted and the process was very smooth. The saff are very welcoming and nice they make sure you are taken care of.Thank You Metro for everything & most of all thank you Jonathan!
The Metro Volkswagen service advisors were nice and gave me several options for servicing my car. They did a great job and got my car back to me when they said they would.
Sean at the Service Department is great. Good communication and take care of what I need to be done.
Very friendly and professional service provided while buying a car. Made to feel very welcome and I got a great deal from Lydia at VW, she was awesome to work with.
I have bought two VW Jetta's now at Metro Volkswagen and I love the their service department. I work a demanding job and am single so I appreciate having dependable, trustworthy service for my car. I do my part to get my car there every 10k miles and they do their part to keep my Jetta running smooth! Jeff is really wonderful. He goes above and beyond my expectations. He even got my window tinting redone at my last service appointment! I can't tell you how happy that made me when he told me it was under warranty and he got it done! Prices have always been fair (not what you expect from a dealer!) and honest, and that honestly and integrity of not feeling "ripped off" at Metro is what has kept me going back for years even though I do not even live near this location now in DFW- I stay loyal to this shop.
Jonathan Sastre Is one of the best sellers right here, ask for him! Everything was really fast, and they recommend me very good options.
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